Dove & Hawk are working in partnership with a leading global property consultancy who are seeking an Leasing Manager for their new exciting site in Liverpool.

The overall purpose of this job is to be responsible for the operational performance and overall lettings strategy at the site ensuring maximum occupancy as well as understanding and always promoting the brand and product and ensure the same of the on-site team. Manage the lettings of all stock and be responsible for the overall delivery of the entire Built to Rent product and operation.

This role would suit a leasing professional or a lettings negotiator from a property background.

Key Responsibilities:

• Weekly report on Enquires, Viewings, Offer ratio
• Agile Marketing plan which will be adapted based on incoming enquires and tenant profiles
• Engaging with Yeildstar on a weekly bases
• Viewings and enquiry handling, reaching out to relevant onsite team for assistance
• Understand the demographic and area and being able advise and sell the units on this bases Have a thorough and detailed knowledge of the local market including prevailing rental conditions and competitors.
• Attend regional management and site meetings and attend Client core group meetings as required.

First point of contact for the site duties include:

• Ensure performance targets are met in respect of viewings, lets, rent levels and voids
• Ensure compliance of EPC legislation prior to and during marketing
• Ensure compliance of Gas Safety legislation – where applicable

• Ensure compliance with the Housing Act 2004 particularly in relation to Deposit Protection
• Be ultimately and completely responsible for managing the entire void process
• ensuring that any works required are completed as promptly as possible to
• ensure quick re-letting and low void costs.
• Ensure that all units are marketed promptly and effectively upon the receipt of a termination notice from a resident
• Carry out regular audits within the software to ensure complete compliance with legislation and to assess performance targets
• Capture and record all feedback on viewings – ensuring a weekly report is
• provided to Head of BTR Operations. Ensure complete accuracy in producing all tenancy related paperwork
• Understand, adhere to and promote all appropriate regulatory requirements in respect of property let within the private rental sector
• Action diary reminders daily and audit the Lettings Consultants diary reminders for the same
• Build relationships with the tenancy team as well as The General Manager and assist at times when support may be required
• Establishing and maintain an ongoing, good working relationship with third party suppliers.
• Have an understanding of client strategies relative to all facets of the portfolio
• Have a thorough understanding of Built to Rent as a resident offer and how the delivery of operations differs from PRS
• Ensure that the tenant journey is seamless from enquiry all the way through to a mutually convenient check in.
• Produce regular reports are provided to Head of BTR Operations on a regular basis

Measurables:

• Occupancy
• NPS score from tenants
• Income Vs Expenditure

Salary: £24,000 Basic, £47,000
Hours: 9-5.30pm Monday to Friday with occasional weekends (37.5 hours a week)

If this role is at interest, please contact Jessica Martin in our agency and new homes team.

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