Are you a part-time Administrator with Audio Typing experience looking for a new challenge?
Hatched Talent Solutions is partnering with a well-established independent contractor who operates within the building consulting sector and is looking for their next Administrative Assistant to join the team part-time.
Our client has a longstanding history of delivering high-quality workmanship and professional service, catering to a diverse clientele including individual householders, architects, surveyors, housing associations, and construction-based professionals.
As an Administrative Assistant, you will join a dynamic team of part-time administration staff in a friendly office environment. This role is pivotal in supporting daily administrative operations and facilitating effective communication both internally and externally.
Key Responsibilities:
– Conduct audio typing efficiently, supplemented by company-specific training.
– Manage incoming phone calls, take accurate messages, and redirect them to the appropriate colleague or address them as necessary.
– Monitor internet enquiries and emails, forwarding them to the relevant colleague or handling them as required.
– Sort and distribute paper mail promptly.
– Handle paper and online filing tasks, including scanning, saving, updating, and organising files.
– Assist in compiling quotes and attachments for distribution to clients.
– Update company documents as requested.
– Manage printing, photocopying, and franking of mail, including updating charges and ordering necessary stationery.
– Complete deposit invoices and receipts as requested.
– Schedule surveys for company surveyors as needed.
– Process payment details over the phone, including completing transactions on the card machine and associated documentation.
– Familiarise with Guarantee processes and documentation.
– Occasionally take minutes during internal meetings.
– Place orders for office supplies with suppliers when required.
– Assist in organising accommodation for site staff working away from home on occasion.
– Undertake any necessary training, including CRM systems.
– Communicate effectively with colleagues and line managers, promptly raising any concerns or suggestions.
– Provide office cover for the Administration Team during periods of absence (e.g., holidays, illness).
– Undertake additional duties within your capabilities as required by the employer.
– Actively seek opportunities to improve business outcomes and enhance client satisfaction.
Qualifications and Skills:
– Previous experience in administrative roles, preferably in a similar industry.
– Proficiency in audio typing and general office software.
– Strong communication skills, both verbal and written.
– Excellent organisational abilities with keen attention to detail.
– Ability to multitask and prioritise tasks effectively.
– Willingness to learn and adapt to new processes and technologies.
– Proactive attitude towards problem-solving and process improvement.
– Ability to work collaboratively within a team environment.
Benefits:
– Competitive compensation package
– Opportunities for professional development and training
– Supportive work environment with opportunities for growth