Monday – Friday
9am – 5pm
Office based
£315 per day
Ongoing temp – perm position
Customer service management experience required

Overall Purpose of Job

To strategically manage and develop a professional service area ensuring that the delivery of the service meets all Council, professional and legislative requirements.

The areas of operational responsibility include;

• Corporate Contact Centre including telephony systems and channel shift
• Workforce planning and performance management
• Quality assurance and system and service development
• Delivery of Resident Experience Programme work streams

To act as a lead operational interface with the wider leadership team, building positive and effective relationships across the organisation at all levels.

To ensure the effective handling of enquires and complaints received by service via all means of communication, including the oversight of office systems.

To work with a high degree of autonomy and initiative, independently providing reporting, briefings, research, complex drafting, special projects and the production of internal and external facing presentations.

The post holder will be expected to make a significant contribution to the effective delivery of services and delivery of the key corporate objectives to improve resident experience.

Job Summary

Key Tasks and Accountabilities:

• Plan and ensure service delivery within a diverse environment. Control activities within the service area and ensure professional standards are delivered.
• Advise Senior Managers, Members and others on issues relevant to the service area. Provide professional challenge and advice to colleagues, managers and partner organisations
• Ensure the development and delivery of continuous improvements in all aspects of the service
• Lead, motivate and develop staff to create and maintain a highly competent and participative workforce
• Identify, secure, deploy and manage the resources necessary for the service area to meet/exceed its objectives
• Prepare and present a full range of reports covering area of responsibility and give evidence based recommendations for improvement
• Ensure the successful implement of health and safety legislation, policies and practices

Position: Window and Door Sales Executive

Location: Cork

Salary: Neg DOE

The Job:

The Window and Door Sales Executive will meet customers who visit the showroom and deal with all queries and issue quotations as required. They will also work on business development and take the lead as the primary contact for all orders placed.

Internal Window and Door Sales Executive Responsibilities:

• Generate Sales of the company’s product & services by responding to enquiries with quotes and follow-up to convert to an order.
• Deal with Showroom enquiries, including quotations and follow-up with customers
• Generate new customers and expand existing customer requirements through outside sales.
• Own the sale once it becomes an order, becoming the primary company contact regarding queries and information flow.
• Ensure information to be entered in CRM or claims are passed to Sales Administrator for system entry

Window and Door Sales Executive Requirements:

• Excellent knowledge of the companies products
• Salesmanship
• Business Storytelling
• Persuasion
• Negotiating
• Communication
• Active & accurate listening
• Diplomacy
• Verbal & written communication
• Organisational Skills
• Prioritising
• Administrative
• Time Management
• Previous sales experience
• Computer literate

If you have any interest in this role please call Clodagh in Elk for a casual chat on 086 0405288 or reply to this job listing.

CS

CSCS Labourer required
Job Type: Contract
Start date: Immediate
Industry: Building & Construction
Location: Stratford Upon Avon, CV37
Salary: GBP 14.50 – GBP 15.00 per hour.

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JOB DESCRIPTION:

CSCS Labourer required for a large nationwide construction company that specialises in groundworks projects. Our client is looking for experienced and hardworking labourer to join a project based in Stratford Upon Avon. The site can be accessed by public transport so own transport is not essential.

This contract will be ongoing, with hours being 7:30 – 4:30, Monday-Friday and the option to work overtime at the weekends.

Daily responsibilities will include:

• Keeping site tidy
• Assisting with trades on site
• Any other works as directed by the site team

Requirements for the role

• cscs card
• The ability to perform physical manual labour
• Own PPE – High vis vest, safety glasses, gloves, dust mask and hard hat can be provided by Daniel Owen
• Own tools NOT required

Daniel Owen are a recruitment company that specialise in placing people within the construction, engineering, rail & maintenance industries. We are currently recruiting on behalf of a large nationwide construction company that specialises in new build and refurbishment projects

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