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Sales Administrator (Ref. 10497)

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We have an opportunity for a confident Sales Administrator working as part of the team at our Bardon Hill Office. This role delivers professional, customer focused sales and administration for our Asphalt division and is a great opportunity to gain exposure into a career in sales. About the role You will administer customer queries to the satisfaction of the customer and the organisation ensuring all internal databases are maintained accurately. Other elements to the role include: Offer ongoing administration support to internal and external sales representatives Timely and accurate allocation/filing of customer purchase order information Receive sales enquiries from customers by telephone where applicable Timely and accurate resolution of enquiry management calls Processing of all post sales administration as per business requirements Assist within the concrete shipping team when required Additional ad hoc tasks as per business requirements Develop own performance through learning and development activities including coaching Timely filing and organisation of archive information in line with business requirements Assist in recording market knowledge, including prices, competitor activity, customer activity and action in line with commercial policy on E1 and/or CRM Seek and establish market knowledge, competitor activity, customer activity and action in line with commercial policy What will you bring? Selling and negotiation skills are desirable Organised with ability to prioritise Experienced in using various IT systems and packages Information seeking/questioning techniques Self-motivated and able to work under your own initiative ​ ​What’s on offer? Competitive Salary, bonus and benefits recognizing the contribution you bring Opportunities for Career Progression both at home and abroad An inclusive and safety focused culture with people at the heart of the business We are committed to building a diverse environment and are proud to be an equal opportunity employer. You will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, disability or age. Why join Aggregate Industries? While you help us become a leader in innovative and sustainable construction solutions, we promise to help you grow in a dynamic working environment that offers attractive working conditions and encourages personal and professional development About Aggregate Industries We’re at the frontline of the construction and infrastructure industries, producing and supplying an array of construction materials. With over 200 sites and around 3,700 dedicated employees, we’re home to everything from aggregates, asphalt, ready-mixed concrete and precast concrete products. On top of that, we produce, import and supply construction materials, export aggregates and offer national road surfacing and contracting services. A full range of products which will help you work sustainably, safely, professionally and profitably. We’re also a proud member of Holcim, which is the leading global building materials and solutions company with around 70,000 employees in over 80 countries. It holds leading positions in all regions with a balanced portfolio of developing and mature markets. #BuildingProgress for people and the planet.

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Office Administrator – Remote

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Up to £25,000 + Fully Remote working (Sussex) + Benefits

A highly capable, proactive and organised Office Administrator with excellent attention to detail and a professional and warm approach, is required to provide a broad ranging office support and administrative service on a remote basis as part of a highly regarded, professional business as they continue to expand.

Our client is a trusted, highly regarded plumbing and heating company covering the central Sussex region, with an impressive client list of long-standing residential and commercial customers. They offer a competitive, honest and reliable service, accommodating anything from a boiler breakdown and service, to a full heating system installation, while always working to the highest standards.

The ideal Office Administrator will have previous experience of providing remote organisational support in a dynamic role and an appreciation of the commercial importance of delivering a professional, proactive support service across all areas of the business.

The successful candidate, who will work on a remote basis, will enjoy problem solving in an environment in which no two days are the same. In return, the Office Assistant will have the opportunity to define this role as the company continues to grow.

Key Responsibilities

  • You will be the first point of contact for our new and existing customers looking to have a new boiler installed or serviced.
  • Working with information supplied by lead generation firms (Boiler Guide, CheckATrade), social media and recommendations.
  • You will be responsible for setting up appointments for surveyors and engineers, sending links for photo surveys and keeping track of meetings.
  • The management of the engineers’ diaries, scheduling appointments and following up open jobs until completion to ensure smooth operations.
  • You will be using our CRM software to track appointments and keep customer information updated.
  • General data entry.
  • Lead Generation.
  • The generation and dissemination of quotations, sales orders and invoicing.

Skills & Experience

  • Have previous experience in customer service and showcase excellent customer service skills.
  • Be fully competent on a computer with excellent working knowledge of MS Office (Word/Excel).
  • Excellent written and oral communication skills face to face and by email.
  • Happy to work in a fully remote role.
  • Calm and confident telephone manner, approachable with the ability to build a rapport with a wide range of people.
  • Be reliable and punctual.
  • Positive ‘can do’ attitude.
  • Genuine passion to support clients with any questions, queries or concerns.
  • Excellent organisational skills.
  • A Sales and/or Plumbing and Heating background would be an advantage.

This is a fantastic opportunity for an ambitious Office Administrator to join a friendly, family-owned and employee focussed organisation with a proud history of providing service and customer excellence. In return for your support, an attractive salary and benefits package is on offer including fully remote and flexible working options. Apply now!

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Jobs

Gas Safe Plumber & Heating Engineer

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£38,000 – £41,000 + Van + Overtime + Benefits

If you’re an ambitious Gas Safe Heating Engineer or Plumber with a professional and courteous approach looking to join a growing, well-established company with a great reputation locally, we’d love to speak to you!

Our client is a trusted, highly regarded plumbing and heating company covering the central Sussex region, with an impressive client list of long-standing residential and commercial customers. They offer a competitive, honest and reliable service, accommodating everything from a boiler breakdown and service to a full heating system installation, while always working to the highest standards.

In order to meet growing demand, they’re now looking for a skilled Heating Engineer with Gas Safe certification, who wants to be and feel, integral to the success of the business. The ideal candidate will be a fully qualified general domestic plumber and heating engineer able to carry out repairs and full installations in rental and privately owned properties. As such the successful applicant will consider themselves a master of their trade with a professional, engaging attitude.

Applications are particularly encouraged from individuals with experience of working with LPG, air source heat pumps and oil heating installations.

Key Responsibilities

  • Installations and servicing of gas boilers in residential and/or commercial properties
  • Investigating and repairing leaks
  • Toilet and basin installations and repairs
  • Cylinder and tank upgrades
  • Boiler services
  • Fault finding on smart/central heating controls
  • Underfloor heating repairs
  • General plumbing
  • Carrying out general ad hoc heating work

Skills & Experience

  • Must be Gas Safe registered
  • Presentable and be able to communicate professionally with customers in their own home
  • The ideal candidate will have a minimum of 3, and ideally 5, years experience in a similar role
  • Highly organised and reliable with the experience and initiative to work under their own supervision
  • You’ll need your own basic tools and a full UK driving licence

This is a fantastic opportunity for a diligent Gas Safe Heating Engineer to join a successful, ambitious business offering a competitive, negotiable salary based on experience in addition to an attractive, employee focussed benefits package. Apply now!

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Jobs

Electrical Technical Officer

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Dutton Recruitment are currently seeking an Electrical Technical Officer, for a 6-Month contract based in Rotherham, South Yorkshire.

The remit of the service includes: ensuring that the housing stock is well-maintained, safe, and fully compliant with all current regulations (e.g. gas, asbestos, fire safety etc), managing void properties and working closely with our contract partners to effectively deliver a repairs and maintenance service, including extensive investment and refurbishment schemes.

The successful applicant will be customer-focused, organised, motivated and will possess a good technical knowledge in relation to electrical installations within domestic dwellings.

Duties Include:

  • Experience of conducting inspections within customers’ homes, in specific relation to repairs and/or electrical installations.
  • Substantial experience of working with repairs and electrical safety processes and procedures
  • Experience of working with people within a customer focused, service delivery organisation
  • Experience of working effectively in a housing related or other public service environment
  • Carrying out risk assessments and managing caseloads
  • Providing advice, guidance, and support in relation to repairs and electrical safety
  • Using a range of computer applications and ICT including word processing, spreadsheets, databases, presentation software, internet, and e-mail
  • Electrically qualified and approved (Qualified Electrician – JIB where possible) is essential with a willingness to undertake appropriate training courses and seminars

Qualification Criteria – Applicants must have:

  • Level 6 qualification or evidence of the equivalent level of knowledge gained through work experience/JIB Accreditation
  • An in-date DBS Certificate.

If you wish to be considered for this role, please either:

  • Click on “Apply Now” to submit your details online
  • Download the Dutton Recruitment App from Google Play/App Store
  • Call us on 0114 22 00 888 and press 2 for the Construction Division

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